Privacy Policy

1. Introduction

1.1 Cocoa Black are committed to complying with the Data Protection Act 1998 and have published this guide to help you understand how and why we collect information from you, to whom such information is disclosed and what your rights are.

1.2 We may hold your personal details to allow us to process your order, maintain your account or for research purposes. We will not make your personal details available to other companies for marketing purposes other than for the marketing of Cocoa Black branded products and services.

2. Cookies

2.1 Cookies are small pieces of information which are stored by your browser on your computer's hard drive. They enable our own system to recognise you when you visit our Site again. Cookies may also be used to compile aggregate information about areas of our Site that are visited most frequently. This traffic information can be used to enhance the content of our Site and make your use of it easier. These cookies do not store any personal details relating to you or your credit cards. If you do not wish to receive cookies you will not be able to use this website.

2.2 The cookie law requires websites to gain consent from visitors to store or receive any information on a computer or any other web connected devices (e.g. smartphone or tablet). The cookie law has been designed to protect online privacy of customers by making them aware, and giving them a choice, about the amount of information collected by websites.

3. Information and Usage

3.1 Whenever you order one of our products we require your name, postal address, billing address, e-mail address, telephone number, credit card number and expiry date. If you are ordering products for a third party we will require their postal address. We gather this information to allow us to: (a) process your registration and orders; (b) manage your account; (c) administer this Site; (d) monitor customer traffic patterns and Site usage; and to (e) notify you about enhancement to our products and services.

3.2 We may collect information relating to: (a) the home server domain names, type of client operating system, web pages accessed, search engine used, and type of Web browser of visitors to the Site, (b) the e-mail addresses of visitors who communicate with Cocoa Black via e-mail, (c) information provided consensually by the visitor and gathered via other on-line facilities. Cocoa Black may record information identifying the visitor or linking the visitor to the search performed. We may also record limited information for every search request and use that information to solve technical issues with the services available directly or indirectly in connection with the Site. This may also be used to calculate overall usage statistics.

4. Information Security

Cocoa Black use internet SagePay to encrypt and secure your credit or debit card number during purchases. For more information on SagePay and how they secure your data click here.

5. Keeping in Touch

Cocoa Black may use your details to send you further information on Cocoa black branded products and services, to keep you up-to-date on goods, services, new collections and promotional offers you may be interested in or for research purposes. If you decide you do not want us to contact you, you can unsubscribe from your user account.

6. Amendments

We keep our Privacy Policy under regular review and we will place any updates in this webpage. Continued use of the service will signify that you agree to any such changes. This Privacy Policy was last updated on 08 November 2012.

7. Sale of Business

If this business is sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

8. Your Consent

By submitting your information you consent to the use of that information as set out in this policy.